Frequently Asked Questions

Simply put, subtitles are captions. It's best described as a translation or transcribed narrative or dialogue. Usually, it complements a video broadcasted on TV, or in a cinema. Subtitles aren't always presented as English translations. With modern subtitling technology, it's easier to create multilingual translations for your video content.

Subtitles and captions are relatively similar, but each serve a dynamic audience. For example, subtitles are merely a translated dialogue supporting audio-enabled broadcasting to an audiovisual audience whose native language is different. Contrary to this, closed captioning support video translations intended for an audience with impaired hearing. Listeners who are partially or fully deaf need closed captioning to interpret visual content.

You can connect with Visual subtitling 24/7 by starting a live chat session, submitting a call back request, or calling our toll-free hotlines directly for US, UK, and Australia clients. In addition, you can quickly upload your original content materials, and we'll immediately review it and share a customized free quote for you. You can conveniently reach our website or subtitling specialist team anytime.

We're favourably flexible with payment options. Visual subtitling accepts PayPal, debit/credit card transactions or you can submit a PO (Purchase Order) receipt. Unfortunately, we cannot accept a PO transaction unless it fits our minimum payment terms. Additionally, our preferred choice of debit/credit payment cards include AMEX (American Express), Visa, Discover and MasterCard.

With our advanced subtitling software, tools, and an extraordinary team of professionals, getting your projects to ready quickly isn't a problem. In addition, Visual subtitling allows you to select a reasonable delivery option. Our standard delivery process is a reasonable turnaround. And, you can upgrade to a faster delivery such as our signature rush or super rush options.

Visual subtitling appreciates your business and promises better, cheaper rates when you order high-volume subtitling. Our company has a standard fixed-rate video subtitling package price, and with language preference privileges. But every time you order in large sizes, we unburden you with cost-effective discounted rates. To know how big you can save, chat with our representative here.

Our company prepares subtitling content in any language, apart from English translations. Impressively, our website allows you to select a preferred subtitling language easily with our order form. We create subtitles in over 100 world languages. If you're eager to find out what it'll cost you, simply request a customized estimate. Our friendly support team is available 24/7 to answer your inquiries.

With Visual subtitling.com, you'll receive your video subtitles quickly. Here are our quick turnaround time frames for varying source file lengths:

File length up to 1 to 3 hours - 4 to 5 business days

File over 3 hours - 5 to 6 business days

Files over 4 hours - Contact our attentive support team for a free consultation.

Our easy-to-use online uploader is the quickest route to submit your video files. Click here to get started with the quick and secure upload process. Kindly read and follow our file uploading guidelines. If you have your videos archived on a web-based server such as BOX, Dropbox or Google Drive, sharing them via our dropbox account (support@vananservices.com ) is a breeze.

Our subtitling professionals are qualified video production industry experts. They hold top credentials and experience for the job, and have been doing excellent work with us for many years. In addition, we have screened each subtitling expert. Our team have served renowned companies in the industry as background experience, and continue to demonstrate world-class creativity. Thus, expect only high-quality video subtitling service with impressive production, at unbeatable rates.

Presently, our cutting-edge video subtitling resources support any digital file stored as MP4, VOB, MOV, Ogg, AVI, and more. We deliver virtually in all standard and custom file formats you may need, as well as dynamically expand our formatting range based on your feedback and file preferences or requests.

With our revolutionary ISO-certified quality control resources, we're capable of amazing production. We promise to deliver high-quality, accurate, engagingly readable, human-written, clear content. Our subtitles are completely error-free, factual, consistently breathtaking and true to brand. We have quality managers who ensure this. Also, we secure authorization from content quality auditors, and work with licensed operations that follow strict quality protocols.

With our honest non-disclosure agreement, and sophisticated ISO-certified security solutions, keeping your sensitive data protected is the least daunting task. Our company handles the most sensitive content for subtitling work, ranging from video reviews to press releases. Your content privacy and confidentiality is duty we take seriously. Our platform features high-level encryption and security certificates to keep your information safeguarded.